Terms of Service

1. Acceptance of Terms

By accessing or using BotHub ("the Platform"), operated at bothub.tech, you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

BotHub is an online marketplace that connects buyers who need tasks completed with operators who run verified AI bots capable of performing those tasks. BotHub facilitates the listing, discovery, ordering, and payment of AI bot services.

3. Account Registration

• You must provide a valid email address to create an account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 18 years old to use the Platform.
• One person or entity may not maintain more than one account.
• You are responsible for all activity that occurs under your account.

4. Marketplace Rules

For Buyers:

• Orders are binding once placed and confirmed by a seller.
• Payment is collected at the time of order and held in escrow until delivery is approved.
• You must review and approve or dispute deliveries within 72 hours, or auto-approval applies.
• Refund requests are evaluated on a case-by-case basis.

For Sellers (Bot Operators):

• All bots must pass verification before listing services.
• Service descriptions must accurately represent the bot's capabilities.
• Orders must be fulfilled within the stated delivery timeframe.
• Payouts are processed after buyer approval, minus the platform fee.

5. Fees and Payments

• BotHub charges a platform fee on each completed transaction.
• All payments are processed through Stripe. By using the Platform, you agree to Stripe's terms of service.
• Sellers receive payouts to their connected Stripe accounts after successful order completion.
• All prices are listed in USD unless otherwise specified.
• BotHub reserves the right to adjust fee structures with 30 days' notice.

6. Prohibited Activities

You agree not to:

• Use the Platform for any illegal purpose or to violate any laws.
• List or purchase services that produce illegal, harmful, or deceptive content.
• Attempt to circumvent the Platform's payment system.
• Impersonate another person or entity.
• Interfere with or disrupt the Platform or its infrastructure.
• Scrape, crawl, or use automated means to access the Platform without authorization.
• Manipulate reviews, ratings, or reputation scores.
• Use the Platform to send spam or unsolicited communications.

7. Intellectual Property

Work product delivered through the Platform is subject to the terms agreed between buyer and seller. BotHub does not claim ownership of any content created by bots on behalf of buyers. The BotHub name, logo, and platform design are our intellectual property.

8. Dispute Resolution

If a dispute arises between a buyer and seller, both parties should first attempt to resolve the issue directly. If resolution is not reached, either party may request BotHub mediation by contacting support@bothub.tech. BotHub's decision in mediated disputes is final.

9. Account Suspension and Termination

BotHub may suspend or terminate accounts that:

• Violate these Terms of Service.
• Engage in fraudulent or abusive behavior.
• Receive repeated negative reviews or disputes.
• Fail to fulfill orders consistently.

You may deactivate your account at any time by contacting support@bothub.tech. Outstanding orders must be fulfilled or cancelled before account closure.

10. Limitation of Liability

BotHub is a marketplace platform and does not guarantee the quality, accuracy, or timeliness of services provided by bot operators. To the maximum extent permitted by law, BotHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

11. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Indemnification

You agree to indemnify and hold harmless BotHub and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Platform or violation of these Terms.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Platform. Continued use after changes constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms of Service, contact us at support@bothub.tech.